Platform
Collections Suite
Reduce default rates with intelligent collection workflows and borrower-friendly hardship programs.
50%
Reduction in default rates
Leading personal lender
40%
Increase in first call resolution
Top B2B lender
Days
To launch hardship programs
Regional lender
Intelligent collection management
Tools to recover more while maintaining positive borrower relationships.
Multi-Channel Outreach
Reach borrowers through their preferred channel—phone, email, SMS, or in-app messaging.
Automated Workflows
Create collection workflows that automatically escalate based on delinquency status.
Hardship Programs
Launch hardship and modification programs quickly to help struggling borrowers.
Performance Analytics
Track collection performance, agent productivity, and recovery rates in real-time.
Smart Communications
Send personalized communications based on borrower behavior and preferences.
Promise to Pay
Enable borrowers to make payment promises and track commitment fulfillment.
Improve your collection outcomes
See how Paywallet can help you reduce defaults while improving borrower experience.